Returns and Exchange – Sweet Beginnings Seychelles

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Returns and Exchanges

At Sweet Beginnings, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

You may return most new, unopened items within 3 days of delivery for a full refund.
Items must be in their original packaging and condition.
To initiate a return, please reach out and view our contact page, with your order number and reason for return.
Customers are responsible for return delivery costs unless the item is defective or we made an error.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with your order number and a photo of the damage.
We will arrange for a replacement or refund at no additional cost to you.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days.

Non-Returnable Items

For hygiene reasons, certain items such as personal care products, opened packaging, and customized items cannot be returned or exchanged.

If you have any questions or need further assistance, please don’t hesitate to reach out.

Thank you for choosing Sweet Beginnings!